Microsoft Phone Scam - It can happen to anyone.

By Tom McDonald | Mar 12, 2013 4:54:00 PM

Microsoft phone scam – It can happen to anyone.  If you found this article because you received a strange call from “Microsoft”,  let us offer you some background and then we’ll provide insight, and answers.

NSI provides IT Support and Computer Services to literally thousands of businesses throughout New England and we often hear from our customers regarding scams and attempts to capture personal information through pop-ups, emails, and sometimes even phone calls. 

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Don’t tell me I need a Network Upgrade !

By Tom McDonald | Dec 4, 2012 3:52:00 PM

Well, you probably do.  Regardless of how skilled your IT Support, Network Admin or Computer Services are, if you are a business owner you will be faced with upgrades. This is the reality of what it takes to run a business in today’s competitive market.  What if NSI stopped upgrading?  How would we stay in business and maintain our ability to provide services like TotalCare, Data Backup and Recovery, Remote Help Desk Services, On Site Computer Maintenance and Printer Repair?  We would stink, and no one would want our antiquated service offerings. 

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New VIDEO: Remote Computer Support has a name, or two.

By Tom McDonald | Nov 13, 2012 10:04:00 AM

What are Managed IT Services, Managed Services, Remote Monitor and Remediation, Remote IT Solutions, Help Desk Network Support Services?  So many terms…

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On Site Computer Service and the Prius - We went green, and saved

By Tom McDonald | Oct 23, 2012 12:29:00 PM

NSI IT Support Connecticut:  Perhaps you have seen an NSI wrapped Prius cruising down the highway or hanging out in a business park trying to pick up customers by showing off. 

In a previous post, I mentioned that as business owners we are always weighing our options; so, when the idea of moving to company vehicles was presented to me I had an immediate knee-jerk reaction.  I recalled a previous decade when the use of company cars did nothing but cost us money.  I’m sure my initial response was written all over my face, but thankfully, my mouth said,  “let’s run the numbers, and see what our options are.”  With the help of our executive team (I’m lucky to have such a great staff, I’m surrounded by good ideas every day) we analyzed our auto expenses from the previous years, and compared them to what the Prius would cost.  To add to the excitement, a couple of our vendors were willing to contribute to the cost of the wrap, as it is advertising for them as well.  Factor in the cost of gasoline, and we were looking at a winning solution.  Here is how it played out:

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IT Support Professionals Chime In: TOP 13 Programs / Apps

By Tom McDonald | Oct 11, 2012 4:45:00 PM

NSI provides complete IT Services and Small Business Computer Solutions, and has since 1985.  Fifty percent of our staff is comprised of certfied technicians, skilled in both managed IT services, remote computer repair, and on site server and pc repair. Our technical staff is always on the look out for the next greatest thing, and finding free or inexpensive apps is an ongoing quest.  Their basic criteria is pretty straightforward:

It has to be free or worth the price, and it has to be awesome.

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