Your Guide to Connecticut IT: Top Computer Repair Services in CT

By Tom McDonald | Sep 6, 2016 8:00:00 AM

Finding the right IT services for your business is always a challenge. It’s not just a matter of finding the best service provider available, but you want to find local services that are right-sized for your needs and available when you need them. You want to find the best Connecticut IT service providers available, but you also want to make sure they can fix your problem right away and won’t break the budget. That means shopping for the right Connecticut IT specialists, not just the first one to appear in the phone book or at the top of a Google search.

Read More >

IT Support for Small Business - How much does it cost?

By Tom McDonald | May 29, 2014 9:26:00 AM

IT Support for Small Business – How much does it cost?

If you’re looking for tech support or a way to handle service for your computers and servers, the number one question you’re probably asking is: How much does it cost?

There are a couple of factors that play into price:

Service Level –

This is commonly referred to as an SLA, a Service Level Agreement. In a nutshell, it outlines what you are paying for. It details the exact services you’ll receive, what’s covered and what’s not, and what kind of response times you’ll get. Here is a snapshot of our NSI TotalCare Supreme Service Level Agreement for Managed Services as an example:

Read More >

Get The Most From Your 404 and Thank You Pages - Website Tips

By Tom McDonald | Apr 22, 2014 10:13:00 AM

NSI - Complete IT Support for Your Business.  Located in Naugatuck Connecticut, serving New England and surrounding areas. We are working towards updating our website, and going through that process is a real eye-opener.  A couple of things stood out to me: 404 Pages, and Thank You Pages. 

Read More >

How Managed Services IT Support is Like a Good Rib Joint

By Tom McDonald | Apr 8, 2014 11:58:00 AM

Who doesn’t like a delicious, juicy, fall off the bone rack of ribs? St Louis style, is my personal favorite. Going out for ribs is a lot like having managed services IT support for your company’s network. 

Read More >

April 8th - End of Support for Windows XP and Office 2003

By Tom McDonald | Mar 6, 2014 9:47:00 AM

According to Lenovo, 40% of businesses are still running XP. "I have it on one machine, maybe two". This is typical of many IT environments.  The danger of having a couple machines on your network running Windows XP, is that it makes your entire infrastructure vulnerable. It's a way in.  

Read More >

How To Replicate Your Email Signature On Your Smartphone

By Tom McDonald | Jan 29, 2014 11:39:00 AM

Learn how to get the exact same email signature on your smartphone, including links, icons, and logos. Email messages sent from your phone will sparkle with the same charisma as those sent from your computer.

New call-to-action
Read More >

The End of XP Support and Embracing Windows 8 Pro

By Tom McDonald | Oct 1, 2013 11:56:00 AM

The end of XP Support and SP3 Office 2003 is April 8th, 2014. A few members of the NSI team recently attended a conference where a lot of discussion took place regarding XP and Windows 8 Pro.  You do not have to be a techie to be aware that moving to Windows 8 has received a lot of heated publicity, both for and against the operating system.  

Read More >

Are You Ready for Mobile Users?

By Tom McDonald | Sep 13, 2013 10:29:00 AM

Are you reading this on your smartphone or tablet?  One thing that I know for certain is that I view a majority of emails, blog posts, and reports on my smartphone.  The amount that I do this surprises me, as I once believed the screen was too small and the notion of conducting business on, well, a display the equivalent of a business card seemed impossible.  It's not.  I do it every day, and I'm sure you do, too. 

Did you know that by 2014 there will be more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC. If you thought you had time to make the switch closer to 2014, you may want to reconsider in light of new research. A recent study revealed that around 40% of prospects move on to a competitor if they have a poor mobile experience. How prepared is your business for this change? Well, if you are just starting out, the following checklist will help. 

Read More >

Five Things You Should Do Right Now to Preserve IT Support Systems

By Tom McDonald | Sep 5, 2013 7:17:00 AM

Here at NSI, we do a lot of IT consulting for network support and computer services, including vmware projects, storage, and data backup and recovery solutions for small business.  Let's jump right into the five things you can do right away to improve your businesses IT environment - One: Backup Files Every Day - As catastrophic as data loss is, the number of businesses that still are not backing up their network is unbelievable. According to the Symantec Small to Medium Size Businesses (SMB) data, only 23% of SMBs are backing up their data on a daily basis and fewer than 50% are backing up data weekly. Any number of events can result in data loss, so the importance of frequently backing up your network cannot be overstated. 

Read More >

Do You Blog?

By Tom McDonald | Aug 22, 2013 10:14:00 AM

Are you a business owner? Do you blog? We’re looking to follow local businesses who blog, tweet, or write for regional, trade or other publications, in an effort to provide well-rounded, helpful information to other NSI customers.

NSI has thousands of great clients located throughout the Northeast, and they range from the soloprenuer, to corporations with 100+ employees.  Do you, or does anyone from your company publish ongoing content?  If so, would you be interested in allowing my Client Services Team to share links, articles, tweets, etc with our customer base? Why should we promote information from a CPA, Dentist, Lawyer, or Manufacturer located in California, when you may be located right here in New England, and publishing helpful information our customers can use?

As a business owner myself, I am continually on the lookout for good local connections, advice, and ideas.  Providing helpful information to our customers is important to me.  

Read More >