How To Replicate Your Email Signature On Your Smartphone

By Tom McDonald | Jan 29, 2014 11:39:00 AM

Learn how to get the exact same email signature on your smartphone, including links, icons, and logos. Email messages sent from your phone will sparkle with the same charisma as those sent from your computer.

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Are You Ready for Mobile Users?

By Tom McDonald | Sep 13, 2013 10:29:00 AM

Are you reading this on your smartphone or tablet?  One thing that I know for certain is that I view a majority of emails, blog posts, and reports on my smartphone.  The amount that I do this surprises me, as I once believed the screen was too small and the notion of conducting business on, well, a display the equivalent of a business card seemed impossible.  It's not.  I do it every day, and I'm sure you do, too. 

Did you know that by 2014 there will be more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC. If you thought you had time to make the switch closer to 2014, you may want to reconsider in light of new research. A recent study revealed that around 40% of prospects move on to a competitor if they have a poor mobile experience. How prepared is your business for this change? Well, if you are just starting out, the following checklist will help. 

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Using Do Not Disturb on your iPhone - Only get the calls you want

By Tom McDonald | Jul 23, 2013 11:28:00 AM

Dear Apple:  I only want my iPhone to ring if it’s important.

Apple:  Your wish has been granted.  I bring you:  Do Not Disturb

Personally, I do not take a lot of naps, but if I were to partake in what many experts refer to as “the best thing for productivity, ever” and snooze for a brief period of time during the day, I would certainly want a very select few individuals to be able to reach me -  no matter what. 

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Survey Results - How are business owners handling MOBILE DEVICES?

By Tom McDonald | Jun 26, 2013 11:50:00 AM

How are small businesses handling Mobile Devices?  We know that business owners rely on their mobile technology more than ever, because we see these trends when we review the types of calls received by our Help Desk. When NSI TotalCare added its robust service offering designed specifically for Mobile Devices, it was in response to feedback and requests of our clients, who expressed a need for this kind of support. Policies, management, security, data backup and best practices alone are a lot for a business owner to handle, not to mention the variety of user issues, questions, and continued operating system upgrades required to keep each device up to speed. 

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FAQ's iPhone 5 - Email Attachments & Custom Alerts

By Tom McDonald | May 25, 2013 2:01:00 PM

IT Support from Connecticut based NSI:  FAQ’s iPhone 5 – Email Attachments & Custom Alerts - Below are the answers to two questions we hear a lot, regarding the use of an iPhone 5.  NSI’s Help Desk manages mobile devices as part its TotalCare program (customer’s love NSI’s help desk, if you haven’t tried it, you should).  End users call in with various questions regarding functionality and issues using their mobile devices. Here are two popular questions we hear from iPhone 5 users:   

Can I customize ringtones and vibrate alerts for different contacts?

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10 Tech Tips from Pogue's TED Talk - NSI, CT

By Tom McDonald | May 8, 2013 9:00:00 AM

Connecticut based NSI offers Complete IT Support for Your Business, serving CT, RI, MA, NH,VT,NY, NJ. –  Your technology, well managed with NSI TotalCare. 

New York Times Tech columnist David Pogue shares 10 tips for computer, web, smartphone and camera users in less than six minutes in this video from TED, February 2013.  In this quick and entertaining talk, Pogue points out that we are handed computers, and told to get to work with no standardized training or testing.  He goes on to share ten tech tips that almost everyone is “supposed” to know, such as:

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Computer Services News: HP kills WebOS, sells PC div, Spends Billions

By Tom McDonald | Aug 23, 2011 11:45:00 AM


Computer Services News:  HP has decided to move into a different direction, causing quite a stir in the technology community. HP announced last week that they are ending their development of WebOS, a phone/tablet OS developed by Palm, who HP had acquired last year. This was a shock as HP had put a lot of emphasis that this was the software they were going to use going forward; even going as far as saying it would be on all their PCs, laptops, and printers. But with extremely lackluster sales and having lost the market share that Palm had built before the acquisition due to long development times, HP had decided to axe the entire operation. It was rumored that Best Buy had sold only about 20,000 of the 270,000 tablet PCs they had originally bought, and wanted to return the rest, after these reports had surfaced it seems HP decided to stop supporting the platform and said little about its future, besides saying they were open to the idea of licensing the OS to other companies if interested.

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Android Phones Lead in Returns; Hardware Faults. Latest from NSI CT

By Tom McDonald | Jun 27, 2011 12:06:00 PM


A new yearlong study conducted by WDS, has found that Android devices are more likely to develop hardware problems than other brands of smartphones. This hasn’t been a huge surprise as Android has made a name for itself by bringing affordable smartphones to the masses on each network. Being Android is an open platform and is free to use by anyone, it is the ideal OS for lesser known cell phone manufactures who are want to release their first entry level phone. The unfortunate part of this is that these no name phones are bringing down the overall quality rating for android, which is something RIM and Apple can control as they develop their own hardware. The study does note that name brand Android phones, like HTC, Samsung, or Motorola, have much less returns due to hardware failure.

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12 Android Apps to help with your Productivity

By Tom McDonald | May 6, 2011 3:09:00 PM

Looking for the some Essential Android apps for your phone, well look no further we have a list of 12 apps to help improve your productivity throughout the day.

Google Docs – Google has finally released a mobile version of their Google Docs program giving people mobile access to their uploaded documents and the ability to edit them from their mobile phone. One of the more unique features is you can take a picture of a word document on your phone and Google will analyze the text for you and put it in a word document for you.

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Apple's iPhone Security Fiasco

By Tom McDonald | Apr 21, 2011 1:51:00 PM

It was recently found that Apple has been tracking every iPhone user’s location with a secret hidden file. This came as a shock to most, as Apple has never mentioned this feature, which was most likely added in the iOS 4 update, and has caused quite a stir among privacy experts. This file tracks your location based on cell phone triangulation, which gives a general pinpoint of where you are at that time by locating the signal strength over 3 towers. What is even more alarming as there is currently no way to prevent apple from gathering your data, even with your GPS off, Apple can see where you were at any given time. To make matters worse, this file is unencrypted, meaning that anyone with a little bit of knowhow can pull up this data and check in on your activities.

Currently there is no word on why Apple added this feature to its mobile devices or what it planned on doing with the data, but the data is there assessable to anyone who can gain access to your iPhone or even a backup copy you make during syncing, as the data is transferred from the device to your computer. Current speculation has people wondering if this was even intentional, as both Android and Windows Mobile both track your location, but only the most recent one used. Apple might have been doing the same thing, but do to a bug/oversight it might not be deleting the past data like it should.

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