IT Support Services: Are Free Trials really FREE?

By Tom McDonald | Sep 4, 2012 6:45:00 PM

Connecticut IT Support and Computer Solutions Provider, NSI, weighs in:  Inside the FREE TRIAL, DEMO, and GIVEAWAY.  We’ve all heard some variation of the saying: "If all you have is a hammer, everything looks like a nail”.  This is a component of “The Law of the Instrument” which is defined as an over-reliance on a familiar tool.    What is your familiar tool?  Is it attending networking events?  Running newspaper advertisements?  Getting referrals?  Is it sending an email  vs. making a phone call, or vice-vera? 

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Computer Services News: HP kills WebOS, sells PC div, Spends Billions

By Tom McDonald | Aug 23, 2011 11:45:00 AM

Computer Services News:  HP has decided to move into a different direction, causing quite a stir in the technology community. HP announced last week that they are ending their development of WebOS, a phone/tablet OS developed by Palm, who HP had acquired last year. This was a shock as HP had put a lot of emphasis that this was the software they were going to use going forward; even going as far as saying it would be on all their PCs, laptops, and printers. But with extremely lackluster sales and having lost the market share that Palm had built before the acquisition due to long development times, HP had decided to axe the entire operation. It was rumored that Best Buy had sold only about 20,000 of the 270,000 tablet PCs they had originally bought, and wanted to return the rest, after these reports had surfaced it seems HP decided to stop supporting the platform and said little about its future, besides saying they were open to the idea of licensing the OS to other companies if interested.

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NSI IT Support Team warns: 75% of all rootkits reside on Windows XP

By Tom McDonald | Jul 29, 2011 12:09:00 PM

NSI's IT Support Team has reviewed the data:  After a 6 month study that consisted of over 630,000 samples has found that when it comes rootkits, Windows XP has 74% off all the infections, followed by Vista with 17% and Windows 7 with 12%.  Microsoft even admits that Windows 7 is over 5 times more secure than XP in there last quarterly security rate. Although AVAST, an anti-virus software company, has pointed out that Windows XP infection rates might not be all Microsoft’s fault, as many of the machines running Windows XP are running pirated versions which aren’t allowed to be updated through Microsoft leaving the OS vulnerable to various types of virus’s and rootkits.

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NSI CT News: Microsoft Office 365, Benefits Moving to Cloud Computing

By Tom McDonald | Jun 30, 2011 12:50:00 PM

IT Support Technician from NSI - review of Microsoft Office 365 / MS365: Working with Small and Medium Businesses as a Network Support Specialist, I'm asked about new advances in technology almost every day.  Most recently, I received an inquiry about Microsoft 365 / Office 365. *NOTE:  This post is from 2011, updated information is on its way!  Subscribe to this blog and get the latest on Office 365.  We will have a series of posts regarding Microsoft 365! Our "What needs work" section, below, will be addressed, along with other awesome improvements to this great product.

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Android Phones Lead in Returns; Hardware Faults. Latest from NSI CT

By Tom McDonald | Jun 27, 2011 12:06:00 PM

A new yearlong study conducted by WDS, has found that Android devices are more likely to develop hardware problems than other brands of smartphones. This hasn’t been a huge surprise as Android has made a name for itself by bringing affordable smartphones to the masses on each network. Being Android is an open platform and is free to use by anyone, it is the ideal OS for lesser known cell phone manufactures who are want to release their first entry level phone. The unfortunate part of this is that these no name phones are bringing down the overall quality rating for android, which is something RIM and Apple can control as they develop their own hardware. The study does note that name brand Android phones, like HTC, Samsung, or Motorola, have much less returns due to hardware failure.

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