How to Manage Your IT if You Have Multiple Offices

By Tom McDonald | Dec 7, 2017 9:00:00 AM

One of the most satisfying indicators of business success is opening satellite offices. As many businesses grow, they open new locations to expand, but they still have to consolidate operations. For most businesses, that means centralizing computing resources while connecting remote offices to back-end business processes. What’s the best strategy to extend IT support across multiple locations?

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Connecticut IT Managed Service Provider NSI Acquires Laser Network Solutions, Inc.

By Tom McDonald | Nov 14, 2017 9:00:00 AM

NSI Initiates Connecticut Expansion Plan with Acquisition of Laser Network Solutions Inc.

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How to Integrate a Managed Services Provider Into Your Existing IT Staff

By Tom McDonald | Oct 11, 2017 9:00:00 AM

If you ask the average owner of a Connecticut small to medium-sized business (SMB) why he or she doesn’t outsource his or her IT support, he or she can cite dozens of reasons: ”It’s too expensive,” “outside IT support doesn’t understand my business,” “outside IT support can’t respond fast enough,” “I would have to cut my IT staff,” etc. The fact is, the right IT managed services provider (MSP) can save you time, money, and resources while making your IT staff more efficient. It’s all a matter of how you use your IT MSP and how well you integrate it into your team.

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How Hiring an IT Managed Services Provider Can Drive Revenue for Your CT SMB

By Tom McDonald | Oct 4, 2017 9:00:00 AM

When most owners of Connecticut small to medium-sized businesses (SMBs) look at their balance sheet and see assets and expenses, they usually put their IT managed services provider (MSP) in the “expense” column. That’s a mistake. If you look carefully at the value-added services and capabilities that your IT MSP provides, you’ll realize that your MSP actually is an invaluable asset that can add to the bottom line of your Connecticut SMB.

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NSI Recognized Among Top 501 Managed Service Providers by MSPmentor

By Tom McDonald | Jul 26, 2017 8:00:00 AM

10th Annual MSP 501 Ranking and Study Identifies World’s Most Progressive MSPs in Information Technology Systems

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Should You Stay with Your Current IT Managed Services Provider?

By Tom McDonald | Jul 25, 2017 8:00:00 AM

Nothing lasts forever, and business relationships need to be revisited regularly, especially when it comes to IT managed services. Technology changes at a rapid rate, and so should the capabilities of your managed services provider (MSP). Unfortunately, too many businesses consider IT support as a “set it and forget it” contract. Even if your relationship with your current MSP is still working, it may be time to take a look at your IT managed services to see if you are getting the support you really need.

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In-House or Outsourced IT: Which Is Best for Your Business?

By Tom McDonald | Jul 18, 2017 8:00:00 AM

Growing a Connecticut small business is not easy, especially in a post-recession economy. Every decision that business owners make needs to keep in mind a return on investment or savings in overhead.

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The 5 IT Systems You Need to Support a Flexible Workforce

By Tom McDonald | Nov 22, 2016 8:00:00 AM

How employees define their workday and their workspace has changed dramatically with advances in IT systems. Workers no longer have to be bound to the office to be productive. They can access their email, calendar, work files, contact data, and more remotely using something as small as their smartphone. And they can work anywhere at any time; a phenomenon that more companies are coming to depend on to remain competitive.

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How Businesses Should Evaluate Potential IT Service Providers

By Tom McDonald | Jul 6, 2016 12:30:00 PM

When choosing an IT service provider, you have many things to consider – support capabilities, service-level agreements, pricing models, and other variables. The capabilities to consider will vary depending on your business, however, there are some capabilities that you should look for in any service provider. And with the explosion in the number of cloud service providers, it’s becoming more challenging to find the right service provider to support your business.

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10 Ways an IT Managed Services Provider Will Improve Your Bottom Line

By Tom McDonald | Sep 28, 2015 10:30:00 AM

Qualified IT personnel are expensive, but if your business runs on computers, then the expense is worth it, at least theoretically. For many small to medium-sized organizations, having dedicated IT personnel may not be cost-effective.

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