NSI Establishes Technology Scholarship for Connecticut Tech Students

By Tom McDonald | Jan 27, 2016 9:30:00 AM

New technology is emerging every day that will define our future. Much of that technology is being driven by communications and enterprise technologies, and there is an ongoing shortage of technical experts with the insight and skills to support these new solutions.

Read More >

Seven 'Must Haves' for your Small Business Website

By Tom McDonald | Nov 7, 2013 1:28:00 PM

Thinking of getting a new or re-do for your company's web presence?  Here are seven ‘Must Haves’ for your small business website. 

Your website represents your business, so building and maintaining it need to be of primary concern as a business owner. We often find business owners struggling with their websites saying things like: "My website looks great, but I am not able to convert" or "I invested so much into creating my website, but I don't get many hits.” These things are very common pains faced by businesses, especially small business. If you aren’t sure where to start your site improvement project, this post will get you rolling in the right direction with seven key areas you need to pay attention to when it comes to your website.

Read More >

Five Things You Should Do Right Now to Preserve IT Support Systems

By Tom McDonald | Sep 5, 2013 7:17:00 AM

Here at NSI, we do a lot of IT consulting for network support and computer services, including vmware projects, storage, and data backup and recovery solutions for small business.  Let's jump right into the five things you can do right away to improve your businesses IT environment - One: Backup Files Every Day - As catastrophic as data loss is, the number of businesses that still are not backing up their network is unbelievable. According to the Symantec Small to Medium Size Businesses (SMB) data, only 23% of SMBs are backing up their data on a daily basis and fewer than 50% are backing up data weekly. Any number of events can result in data loss, so the importance of frequently backing up your network cannot be overstated. 

Read More >

PRINTER REPAIR - IT Support Company's True Confessions

By Tom McDonald | Apr 9, 2013 11:03:00 AM

We provide IT Support to small businesses throughout New England and one thing is for sure: People don't think printers are very cool.  You would tell a stranger about a new set of tires for your car, before you would mention a new printer.  Why is that?  Although printers have kept pace with technology, (they have touchscreens, usb ports, wireless capabilities, and sleek designs) they aren't at the lunch table with the cool kids: tablets, servers, laptops, and pcs.

Read More >

1 Minute Quiz - IT Support Evaluation for Small Business

By Tom McDonald | Mar 28, 2013 9:57:00 AM

One of three things will happen as you read the questions in this IT Support Evaluation QUIZ: 

Read More >

Small Business Tips from your friendly IT Support Provider - NSI

By Tom McDonald | Mar 21, 2013 12:05:00 PM

I recently overheard an employee talking about a salon she visited, and she was enthusiastically explaining how the owner organizes fundraisers, chooses environmentally friendly products that are free of harmful chemicals, and offers excellent prices.  Clearly, she was “recruiting” her colleague into becoming a client of this establishment because she was so happy with her experience. 

Read More >

How this IT Support Co solves Forbes list 5 Small-Business Problems

By Tom McDonald | Mar 6, 2013 3:11:00 PM

Forbes.com recently published a list of Tech Solutions for 5 Common Small-Business Problems.  Well, NSI is a small business, and we have problems just like anyone else.  Sure, we provide IT Support to thousands of businesses throughout New England, but technology is a broad term and we are consumers of tech, just like you.

The Forbes list focuses on five areas of concern for small business owners:
Read More >

Don’t tell me I need a Network Upgrade !

By Tom McDonald | Dec 4, 2012 3:52:00 PM

Well, you probably do.  Regardless of how skilled your IT Support, Network Admin or Computer Services are, if you are a business owner you will be faced with upgrades. This is the reality of what it takes to run a business in today’s competitive market.  What if NSI stopped upgrading?  How would we stay in business and maintain our ability to provide services like TotalCare, Data Backup and Recovery, Remote Help Desk Services, On Site Computer Maintenance and Printer Repair?  We would stink, and no one would want our antiquated service offerings. 

Read More >

On Site Computer Service and the Prius - We went green, and saved

By Tom McDonald | Oct 23, 2012 12:29:00 PM

NSI IT Support Connecticut:  Perhaps you have seen an NSI wrapped Prius cruising down the highway or hanging out in a business park trying to pick up customers by showing off. 

In a previous post, I mentioned that as business owners we are always weighing our options; so, when the idea of moving to company vehicles was presented to me I had an immediate knee-jerk reaction.  I recalled a previous decade when the use of company cars did nothing but cost us money.  I’m sure my initial response was written all over my face, but thankfully, my mouth said,  “let’s run the numbers, and see what our options are.”  With the help of our executive team (I’m lucky to have such a great staff, I’m surrounded by good ideas every day) we analyzed our auto expenses from the previous years, and compared them to what the Prius would cost.  To add to the excitement, a couple of our vendors were willing to contribute to the cost of the wrap, as it is advertising for them as well.  Factor in the cost of gasoline, and we were looking at a winning solution.  Here is how it played out:

Read More >

IT Support Professionals Chime In: TOP 13 Programs / Apps

By Tom McDonald | Oct 11, 2012 4:45:00 PM

NSI provides complete IT Services and Small Business Computer Solutions, and has since 1985.  Fifty percent of our staff is comprised of certfied technicians, skilled in both managed IT services, remote computer repair, and on site server and pc repair. Our technical staff is always on the look out for the next greatest thing, and finding free or inexpensive apps is an ongoing quest.  Their basic criteria is pretty straightforward:

It has to be free or worth the price, and it has to be awesome.

Read More >