IT Support Connecticut
Managed IT Services in Connecticut Since 1985
Earn more, spend less, and sleep better—with technology solutions that boost productivity, enhance security, and protect your livelihood.
Sound familiar?
Our outdated technology is holding us back.
With a partner guiding your Digital Transformation strategy, you'll get modern cloud-based tools that streamline your workflows and boost your productivity.
We need better, faster support from experts who are local.
Move your IT to the background with preventative maintenance, proactive monitoring, and quick responses from our Naugatuck-based support team.
Our current IT provider’s pricing is unpredictable.
With NSI, you have the simplicity of one flat-rate monthly fee for the complete management of your IT. And all on-site and remote service is unlimited.
Our internal IT team is struggling.
A co-managed IT plan will relieve their day-to-day pressures, help them complete a project, and train them in the latest business IT tools.
Cybercrime's so complex, we're not sure we're properly protected.
You'll have a single holistic security solution with the latest network defenses, automated backups, 24/7 monitoring, and cyber awareness-trained staff.
We need Microsoft 365 to work better.
Get jargon-free answers and expert help with your M365 environment from our Microsoft Gold Certified Engineers.
We want in-house IT, but we can’t hire new people.
Our outsourced plans provide skilled professionals, strategic IT guidance, and scalable services that support your organization as you grow.
Tech problems make it hard to attract and retain talented people.
Professionally managed IT infrastructure eliminates demotivating slowdowns and frees people to focus on their core tasks.
For challenges like these, the Connecticut IT support experts can help
If you're spending time on IT issues instead of operations, you’re not alone. We hear it all the time, and for more than 40 years, we've been coming up with solutions that will reduce your downtime and enhance your security, all while eliminating unnecessary costs.
A fast and free discovery call will reveal how your IT can start working for you.
Your technology, well managed
Seeing our clients prosper is something all of us at NSI are passionate about. With our IT services, your Connecticut business or nonprofit will have an expert partner focused on your growth and measuring success by your outcomes.
Whether you need an outsourced IT team or guidance on a specific technology, you'll have the complexities simplified into a single solution, jargon-free and customized to you. You’ll know exactly what you’re paying for and how it contributes to your success and security.
Who we help
Business owners and executives
Leaders need to focus on strategy, and IT distractions are not a good use of time. Our TotalCare IT support plans are comprehensive and flat-rate: everything's included and unlimited. They ensure system stability and end-user satisfaction, so your operations can stay at full capacity and your teams stay productive.
Office managers
IT issues can make things harder instead of easier. Luckily, we're experts so you don’t have to be! You'll get answers in plain English and a clear solution to each problem that's slowing you down. Then, we'll be there to prevent problems 24/7 so you can just focus on getting things done.
IT managers
Business IT can overwhelm even the most skilled people. Our co-managed plans fill gaps in your capacity, from handling daily user requests to implementing new technologies and training. Rely on us for 24/7 monitoring, project support, vacation coverage, or any issue your team doesn’t have time or the expertise to resolve.
How can our business technology services help you?
NSI exists to help you succeed.
We anticipate your needs.
Your plan will be truly comprehensive.
IT Support Connecticut
NSI by the numbers
Naugatuck, CT
client tenure
supported
employee tenure
response time
Deployment Plan
Finding peace of mind just got easier:
Contact
Talk with our team to explain your situation and clarify your options.
Assessment
Receive your customized proposal and action plan.
Solution
Watch while our experts start solving your technology issues.
What to expect when partnering with NSI
Strategy
We get to know you and your business to tailor solutions that future-proof your operations.
Transparency
No hidden costs, no upselling — all decisions are made with your best interests in mind.
Value
Leverage the latest expertise on demand at a fraction the cost of hiring internal staff.
Scalability
No matter your size, our TotalCare IT plans can adjust to support your growth.
Best practices
Your IT infrastructure will follow the leading industry standards for security and reliability.
Our Services
IT services Connecticut SMBs and nonprofits can rely on
Success Stories
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9 Benefits of managed IT services
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Frequently asked questions
What is a managed IT services provider (MSP)? How do they differ from “break-fix” providers?
An MSP is a third-party company that provides partially or fully outsourced IT support, strategy, and cybersecurity services. The MSP’s role may be the client’s entire IT department, or they may augment the client’s in-house IT resources.
MSP vs. break-fix: MSPs apply proactive maintenance and management policies and monitor your IT environment for security gaps or performance issues. In contrast, break-fix providers typically respond to problems after they get noticed by customers or staff. MSP services are usually more expensive but bring substantially less risk.
Where does NSI provide services? Does NSI provide remote service?
Does NSI have a help desk? What if we have a problem after hours?
Does NSI use subcontractors?
Is our organization the right size for NSI?
Who are you guys?
New England Systems, Inc. was founded in 1985 in Naugatuck and has been providing productivity and security solutions for Connecticut businesses ever since. It is still a family run business, and many of our clients have been with us for decades.
We actively serve over 100 local businesses in nearly every industry as well as nonprofit organizations.
Despite starting out 40+ years ago, our team of young specialists stays current on every new development in business IT, ensuring our clients can always deploy the most efficient and secure tools to run their operations. Learn more here.
Expert IT support Connecticut businesses and nonprofits have relied on since 1985
Your partners at NSI are waiting.