Connecticut's IT Managed Services Blog

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How employees define their workday and their workspace has changed dramatically with advances in IT systems. Workers no longer have to be bound to the office to be productive. They can access their email, calendar, work files, contact data, and more remotely using something as small as their smartphone. And they can work anywhere at any time; a phenomenon that more companies are coming to depend on to remain competitive.

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When choosing an IT service provider, you have many things to consider – support capabilities, service-level agreements, pricing models, and other variables. The capabilities to consider will vary depending on your business, however, there are some capabilities that you should look for in any service provider. And with the explosion in the number of cloud service providers, it’s becoming more challenging to find the right service provider to support your business.

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Qualified IT personnel are expensive, but if your business runs on computers, then the expense is worth it, at least theoretically. For many small to medium-sized organizations, having dedicated IT personnel may not be cost-effective.

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You have already determined that it makes more sense to outsource your CIO than try to hire a knowledgeable IT professional. Your organization certainly needs the IT support, but your network may not warrant having a dedicated professional as part of the executive team. Depending on the size of your operation, you may determine that using a virtual CIO, usually a trusted integration service provider, will save you a bundle in staffing overhead and in-house resources. However, you do want to make sure that your IT partner can fill the role of CIO and that you can maintain network and operational uptime without a hitch. Read More >