What are Managed IT Services, Managed Services, Remote Monitor and Remediation, Remote IT Solutions, Help Desk Network Support Services? So many terms…
Why choosing the right IT service provider matters now, more than ever. You’re a business owner. It’s 8:30am and your cell phone rings. It’s the office; your faithful early bird employee who opens the doors and gets ahead of it before the whirlwind of the day takes flight sounds distraught. The Server is down. There is no email. And, the report you need for your meeting won’t be waiting on your desk.
You find a way to print some of the information at home, and head in to the office. When you arrive, everyone is standing around talking about the situation, “how long will we be down?” Naturally, other social topics evolve from the conversation, and soon everyone is engaged.
Our last article, 5 Different Managed Service Provider (MSP) price models, how to choose the best one for your SMB, focused on the pricing models of different MSPs and how that would relate to your own business. This article focuses on what they actually cover and what to look for in the contract itself. Here are 7 topic areas that you should ask your MSP before signing the contract:
NSI CT Network Support Team explains why virtualization is the key, and asks: If your IT center were to shut down how long could your business stay open? Would you still be able to function in the short run or is everything completely stopped if you don't have access to your IT center? These are some very important questions to ask if you run a business that relies on computers and the internet to function. For every hour that your systems are off line that is revenue lost to your business. By having your servers virtualized you not only save money by reducing hardware and energy consumption, but also increase your ability to recover if a disaster should occur.
Recover to any hardware