Small Business Tips from your friendly IT Support Provider - NSI

By Tom McDonald | Mar 21, 2013 12:05:00 PM

I recently overheard an employee talking about a salon she visited, and she was enthusiastically explaining how the owner organizes fundraisers, chooses environmentally friendly products that are free of harmful chemicals, and offers excellent prices.  Clearly, she was “recruiting” her colleague into becoming a client of this establishment because she was so happy with her experience. 

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How this IT Support Co solves Forbes list 5 Small-Business Problems

By Tom McDonald | Mar 6, 2013 3:11:00 PM recently published a list of Tech Solutions for 5 Common Small-Business Problems.  Well, NSI is a small business, and we have problems just like anyone else.  Sure, we provide IT Support to thousands of businesses throughout New England, but technology is a broad term and we are consumers of tech, just like you.

The Forbes list focuses on five areas of concern for small business owners:
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Don’t tell me I need a Network Upgrade !

By Tom McDonald | Dec 4, 2012 3:52:00 PM

Well, you probably do.  Regardless of how skilled your IT Support, Network Admin or Computer Services are, if you are a business owner you will be faced with upgrades. This is the reality of what it takes to run a business in today’s competitive market.  What if NSI stopped upgrading?  How would we stay in business and maintain our ability to provide services like TotalCare, Data Backup and Recovery, Remote Help Desk Services, On Site Computer Maintenance and Printer Repair?  We would stink, and no one would want our antiquated service offerings. 

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On Site Computer Service and the Prius - We went green, and saved

By Tom McDonald | Oct 23, 2012 12:29:00 PM

NSI IT Support Connecticut:  Perhaps you have seen an NSI wrapped Prius cruising down the highway or hanging out in a business park trying to pick up customers by showing off. 

In a previous post, I mentioned that as business owners we are always weighing our options; so, when the idea of moving to company vehicles was presented to me I had an immediate knee-jerk reaction.  I recalled a previous decade when the use of company cars did nothing but cost us money.  I’m sure my initial response was written all over my face, but thankfully, my mouth said,  “let’s run the numbers, and see what our options are.”  With the help of our executive team (I’m lucky to have such a great staff, I’m surrounded by good ideas every day) we analyzed our auto expenses from the previous years, and compared them to what the Prius would cost.  To add to the excitement, a couple of our vendors were willing to contribute to the cost of the wrap, as it is advertising for them as well.  Factor in the cost of gasoline, and we were looking at a winning solution.  Here is how it played out:

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IT Support Professionals Chime In: TOP 13 Programs / Apps

By Tom McDonald | Oct 11, 2012 4:45:00 PM

NSI provides complete IT Services and Small Business Computer Solutions, and has since 1985.  Fifty percent of our staff is comprised of certfied technicians, skilled in both managed IT services, remote computer repair, and on site server and pc repair. Our technical staff is always on the look out for the next greatest thing, and finding free or inexpensive apps is an ongoing quest.  Their basic criteria is pretty straightforward:

It has to be free or worth the price, and it has to be awesome.

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