PRINTER REPAIR - IT Support Company's True Confessions

We provide IT Support to small businesses throughout New England and one thing is for sure: People don't think printers are very cool.  You would tell a stranger about a new set of tires for your car, before you would mention a new printer.  Why is that?  Although printers have kept pace with technology, (they have touchscreens, usb ports, wireless capabilities, and sleek designs) they aren't at the lunch table with the cool kids: tablets, servers, laptops, and pcs.

Even if we strive to go paperless, there are many areas of our lives, both business and personal, where we need to thank a printer.


laser printer repair NSI

Printers give us our paychecks, our bonuses, our certificates, and awards.

Printers produce marketing material and give your efforts meaning. A printer can generate a proposal to a client and allow you to reach your goal. Bids are awarded as a result of printers doing their job. I know your name, because it is printed on a business card.

Printers teach us how to install things, use things, replace, or repair things by printing instruction manuals.

Printers save us a trip to the store, because we can instantly generate that photo and put it in a frame right here, right now.

Printers make gift certificates, birthday cards, and thank you notes.

You could not buy a home, or a car, or apply to a good school without relying on a printer.

And, like so many great leaders, artists, and inventors... A printer is most talked about, when it dies.

When a printer dies, it is almost as if it's getting back at us for years of neglect – “SO, GOT A DEADLINE, HUH? THAT REPORT IS DUE TOMORROW?” It doesn't stop working in the middle of printing a joke to hang in the kitchen. It goes out in a blaze of glory, as an unsung hero.

NSI offers Printer CPR, and other life saving solutions for printers of all kinds. We are on the front lines. Our techs work their magic while people pace nervously nearby or hover over them. Our techs are pros. They are lifesavers. We know this, because our customers tell us.

That’s terrific service and I appreciate it.”

“I always totally appreciate the fast response time and the friendly nature of the reps.”

“Appreciate your assistance and expertise as usual.”

“I just wanted to say thanks again and great job!”

“I appreciate all the efforts as always!”

“Since everyone has been impressed with how well the device is working, we
are considering buying another”

“In this day and age, when people are so stressed and rude, I found the service and consideration I received, to be a breath of fresh air.”

“Great service and a special thanks to the serviceman!”

“We get the best service on our equipment, I hope it doesn't stop



About The Author

President of NSI, Tom has been helping small and medium businesses succeed in Connecticut for over 25 years.