Small business owners tend to expect superhero efforts from their standalone IT systems.
At times, it’s probably asking too much from individual systems to handle all the odds and ends of an IT network. Even when these systems save the day, those heroic efforts may not be sustainable. Still, businesses are always looking to get the most out of their technology without stretching their dollars too thin.
IT Support for Small Business – How much does it cost?
If you’re looking for tech support or a way to handle service for your computers and servers, the number one question you’re probably asking is: How much does it cost?
There are a couple of factors that play into price:
Service Level –
This is commonly referred to as an SLA, a Service Level Agreement. In a nutshell, it outlines what you are paying for. It details the exact services you’ll receive, what’s covered and what’s not, and what kind of response times you’ll get. Here is a snapshot of our NSI TotalCare Supreme Service Level Agreement for Managed Services as an example: