On February 5th, 2014 the Wall Street Journal Business section featured an article tackling the topic of paid sick leave for employees who work for small businesses. Several owners were interviewed, and NSI's President, Tom McDonald, was among them.
"NSI has been in business almost 30 years, and I've always thought of the company culture as that of a family. Recently, we implemented an internal employee satisfaction and feedback system through a service called TINYPulse which allows any employee to participate in weekly surveys, anonymously. The feedback I get is great, and has encouraged positive changes throughout our organization such as process changes, improved communications, new applications, a new employee lounge and some much needed remodeling. However, the one thing that impresses me the most, is the amount of employees who use the word "family" when referring the NSI in their anonymous comments through the TINYPulse portal."
Tom was selected from a group of C-Level executives who indicated they were open to receiving inquiries from the press for article participation, and a story was born.
"I knew the article would represent two sides of the story, and that my feedback would weigh in on one side, while other owners would explain their perspective. There was no question that putting what is best for the employees is the right thing to do for NSI."