The nature of technology is such that it impacts everything at the business - employees, work culture, various departments (sales, marketing, HR, accounting, manufacturing), and so on. Without clearly defined goals, established performance indicators and aligning the technology with existing work culture, organizations struggle to arrive at their ROI on technology.

Here are 5 challenges that organizations face when calculating ROI on technology:

There are two ways to try to improve any aspect of a business, whether it’s about sales, marketing, operations, finances or management. The amateur way is to act ad-hoc and reactively. This leads to random sets of usually disconnected improvements and very limited return on investment of both money and time.

The proficient way is to plan and act proactively. This leads to a development plan usually with connected initiatives set for effective execution and leads to dramatic improvements.

Jurick brings over 20 years of leadership experience in the MSP space, NSI continues to grow as the leader in SMB IT support in Connecticut.

We all know how important the role of a leader is to get the best out of a team. Influencing members, building strong relationships and protecting their needs go a long way in creating a successful team. Having the right mindset to do things in life is what makes us better leaders. Leadership is not an act but a decision that we must decide to live with. 7 Ways to Lead goes a step further to talk about the right ways to lead your personal life, your relationships and finally your career.

We all know companies like Amazon, Tesla, Google and Netflix. They are global leaders on innovation but how can they keep a consistent record of innovation? Most people think this is because they attract the best talent but in reality it is not so much on who they hire but how they enable their employees to collaborate and create amazing products. Empowered will help you understand how to create an innovative environment and how to lead this change.

With the threat landscape constantly evolving, identifying the best cybersecurity service for your organization can be challenging. A lot of organizations turn to outsourced cybersecurity services such as Managed Detection and Response (MDR) as a way to enhance security layers in a cost-efficient way.

We’ve covered why every SMB should consider Managed Detection and Response. In this blog, you’ll learn the core elements of an MDR service so you can fully understand what the service entails and are able to compare providers knowing the three fundamental areas of the service.

Business leaders believe there are only two options in regards to IT management: having an in-house IT team or outsourcing the department to an IT managed service provider.

2020 has been a challenging year for most businesses, especially for those that lacked business continuity planning and technologies to support it. As we all learn from the good and bad of the year, we all have to agree on something: things will be radically different in 2021 and beyond!

For instance, according to research done by SWZD, who surveyed more than 1,000 technology buyers in companies across North America and Europe, 76% of business plans for 2021 include long-term IT changes, especially in the category of productivity applications and software.

Cloud Computing Adoption continues to increase. In fact, according to Gartner the worldwide public cloud services market is forecast to grow 17% in 2020 to total $266.4 billion, up from $227.8 billion in 2019; mostly driven by the increase in adoption of SaaS solutions across the midmarket. By this point, many businesses are considering migrating applications, data, or infrastructure to the cloud. But the biggest objection continues to be security, how safe will our business data and information be in the cloud? 

As small businesses grow, their technology needs become more complex. More employees means new tech like laptops, printers, access points, phones, etc., are needed, and supporting these infrastructural changes  can be difficult without a dedicated IT professional.