Sometimes, even the most competent IT staff needs a little help. There aren’t always enough hours in the day to get everything done. Plus, your IT support and security shouldn’t have to stop when everyone goes home at the end of the day. What if your company decides to implement a new tech project? Who’s going to handle the day-to-day tasks while they’re busy on the new project? Moreover, would the new tech project benefit from expert input? 

Commonly, the role ensuring IT and business alignment is a CIO. But for many SMBs, filling such a role is not feasible. That’s where a vCIO comes in. A Virtual Chief Information Officer, vCIO, has the important role of understanding how businesses can leverage IT and technologies and offer strategic IT guidance, planning, analysis, and management.

Most of us know the story of Apollo 13, the ill-fated mission in 1970 by NASA to land astronauts on the moon. In brief, what could go wrong did go wrong, resulting in the crew in space and the engineers on the ground performing miracles to get everyone safely back to earth. It can sometimes feel similar in a business IT department, i.e., dealing with problem after problem just to keep the show on the road.

Access Rehab Centers is the largest provider of therapy services in Western-Central Connecticut, offering a full spectrum of rehabilitation services under one roof ⁠— including occupational, speech, and aquatic therapy. 

The main benefit of trusting a managed services provider, or an MSP, is to lower your overall technology costs. However, when you are unable to justify the monthly spend for your MSP, you must act quickly to avoid sinking more costs in a relationship that may not be worth it. 

Take a look at the following seven signs you should switch IT providers as soon as possible.

You don’t need to be in the IT industry to know that technology is essential to every aspect of business. We all get it – IT is important. The problem is that discussions about IT focus too much on technology and all its bells and whistles. It’s time to change that focus.

In this blog, we are going to focus on something different (and more important): business operations and outcomes.

Business leaders believe there are only two options in regards to IT management: having an in-house IT team or outsourcing the department to an IT managed service provider.