The nature of technology is such that it impacts everything at the business - employees, work culture, various departments (sales, marketing, HR, accounting, manufacturing), and so on. Without clearly defined goals, established performance indicators and aligning the technology with existing work culture, organizations struggle to arrive at their ROI on technology.

Here are 5 challenges that organizations face when calculating ROI on technology:

There are two ways to try to improve any aspect of a business, whether it’s about sales, marketing, operations, finances or management. The amateur way is to act ad-hoc and reactively. This leads to random sets of usually disconnected improvements and very limited return on investment of both money and time.

The proficient way is to plan and act proactively. This leads to a development plan usually with connected initiatives set for effective execution and leads to dramatic improvements.

Jurick brings over 20 years of leadership experience in the MSP space, NSI continues to grow as the leader in SMB IT support in Connecticut.

As small businesses grow, their technology needs become more complex. More employees means new tech like laptops, printers, access points, phones, etc., are needed, and supporting these infrastructural changes  can be difficult without a dedicated IT professional. 

Back in April 2020 when Covid19 took the country by storm, many organizations quickly shifted to a work from home setup, implementing technologies like Office 365 and Microsoft Teams to allow their teams to work remotely. With very little planning, a few organizations started to face technology adoption challenges creating productivity issues.

URGENT TELEHEALTH IMPLEMENTATION 

You’re home and you’re working. Same goes for your team, and this means everyone.

A lot of us are suddenly working from home, but few are taking enough safety precautions. Remember, cybercriminals may take advantage of these circumstances to attempt to infiltrate organizations.