The Biggest IT Challenges Banks Have to Overcome to be Profitable

By Tom McDonald | Dec 21, 2015 9:30:00 AM


Financial services are more reliant on computer network technology than ever. All transactions have become electronic, and banks and credit unions are facing new IT challenges, not only with backend systems but also in meeting new customer expectations. As banking technology continues to evolve, banks are becoming more reliant on secure cloud resources and seeking new ways to attract customers who are using technology. Read More >

Two Data Backup Solutions Walk Into a Bar

By Tom McDonald | May 22, 2014 9:47:00 AM

Two Data Backup Solutions Walk Into a Bar:

The first one sits down with a pile of money, and states he’s got a lot of free time on his hands and he’s going to be there all night. The second orders a soft drink, takes a few sips, and leaves.

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TEDTalk Touches on the Future of Managed Services

By Tom McDonald | Mar 28, 2014 12:01:00 PM

The idea of managed services is new to many, and the future of this technology has enormous potential.  Please take a few minutes to watch this TEDTalk by Marco Annunziata, entitled: Welcome to the age of the industrial internet.

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Small and Large Biz - Your IT Support Challenges are the Same

By Tom McDonald | Feb 13, 2014 3:25:00 PM

According to Gartner Research, a company that generates 1.5 million in annual revenue spends an average of $82,000 a year on IT support and technology (between three and eight percent). Although small businesses spend less than larger corporations, small and medium companies are concerned with the same primary issues as large corporations: The Cloud, Mobile Device Management, and Data Backup. 

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Why Your Small or Medium Business Should Get on the Cloud

By Tom McDonald | Oct 15, 2013 10:28:00 AM

Why You Should Get On The Cloud

A recent article by The Guardian (UK) states that the cloud industry is set to see a growth of around 30% soon. But many small and medium business owners are still struggling to make sense of the cloud and how it can benefit them. Here are some of the benefits when you migrate to the cloud:

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What's that in the sky? It's The Cloud and it has all your documents

By Tom McDonald | Sep 18, 2013 10:05:00 AM

The Cloud.  It's the place to be.  Perhaps Sir Richard Branson will find a way for us to tour the cloud.  If anyone can find a way, it's him. 

We use the cloud when we put gas in our car.  We use the cloud to pay our bills (even if you are sending a paper check, funds are transferred through the cloud by the banks and corporations that process payments).  

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Data loss and IT support - Don't drop the baton.

By Tom McDonald | Aug 28, 2013 12:38:00 PM

The Atlantic hurricane season is upon us.  Everyone has their fingers crossed, hoping to avoid nature's wrath.  It seems we have gone too many years with unusual weather events that challenge us as citizens, homeowners, employees, and business owners. Running an IT Support company that provides network and computer services to small businesses means we see the worst of it when a disaster strikes.  CIO's and business owners with blank expressions as water levels rise and winds howl.  Will the servers be ok?  Did I remember to do the backup? Can we withstand another four day power outage?   Here is what the experts are reporting when it comes to data loss: 

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Confessions of a Small Business Owner: "I have no data backup"

By Tom McDonald | Aug 10, 2013 8:45:00 AM

Dear Small Business Owner, 

You are not alone.  According to Symantec SMB, 50% of small and medium businesses have no backup or disaster recovery plan in place.  41% of those surveyed, stated they haven't given much thought to implementing a disaster recovery or business continuity plan. 

Statistics like these are impressive, aren't they?  Unfortunately, they don't actually help you solve the problem of not having a data backup plan, and they may even support the idea of NOT getting one.  Let's take a look at some questions that will help us decide if you even need a better, or beginning backup plan.  

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Microsoft Office 365 - So, you're worried about security?

By Tom McDonald | Jul 10, 2013 11:57:00 AM

Microsoft Office 365 Security concerns?  You are not alone.  I recently attended a networking event where the guest speaker gave a talk about Software in the Cloud.  He touched on Microsoft Office 365, but his main topic for the evening was focused on Adobe’s recent move to cloud-only subscription based software, as the majority of attendees were Adobe users.  As the presentation moved along, questions erupted from the audience, and not surprisingly, the major concern among cloud software subscription users (or soon to be users) was SECURITY.  Runner up:  The potential that you would “Pay Forever”.  Several people wondered why anyone would pay for software that you could get for free, i.e.:  Google or GIMP.

We have to admit; we were not immediately sold on MS Office 365, but during the last couple of years we have noticed that Microsoft has listened to consumers and the product is clearly a contender, especially for small businesses looking for a solid cloud-based productivity suite.  Any company who is willing to admit that the START BUTTON is important, and humble enough to resurrect our long lost friend, can’t be all bad.

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NSI's Top Rated IT Support - Improve your image.

By Tom McDonald | Apr 30, 2013 11:04:00 AM

NSI’s Top Rated IT Support can improve your image.

Boost your image, improve reliability, and give them something to talk about by choosing Image-based Backup for your business.  NSI is a premier provider of IT Support to small business, government, education, and enterprise corporations throughout New England.  We are primarily “business casual”, but that is not the kind of image I’m talking about.  

There is another kind of image that can really boost your reputation:  The Image-based Backup. Image-based Backup kicks butt.  This solution will make you almost invincible when it comes to your data – you will achieve rock star status.

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