Business Owners Guide to Preventing Data Loss

By Tom McDonald | Jun 12, 2015 11:02:00 AM

For small businesses, one of the most important resources is their data. Whether it's information about customers, internal sales numbers or anything else that is crucial to business, the thought of losing data can make small business owners sick.

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Avoid Heartbreak: Invest in Solid Data Backup Solutions

By Tom McDonald | Dec 16, 2014 10:16:00 AM

You were working on that massive project for a major client. It had taken you the whole day to put it together, research the aspects of it, and put it into a professional, but fancy format.

Then the program crashes. For no reason at all, it just forgets all the work you did between your last save, which was a few hours ago. You cross your fingers and toes that the recovery aspect of the program works, but there is never a guarantee.

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Two Data Backup Solutions Walk Into a Bar

By Tom McDonald | May 22, 2014 9:47:00 AM

Two Data Backup Solutions Walk Into a Bar:

The first one sits down with a pile of money, and states he’s got a lot of free time on his hands and he’s going to be there all night. The second orders a soft drink, takes a few sips, and leaves.

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April 8th - End of Support for Windows XP and Office 2003

By Tom McDonald | Mar 6, 2014 9:47:00 AM

According to Lenovo, 40% of businesses are still running XP. "I have it on one machine, maybe two". This is typical of many IT environments.  The danger of having a couple machines on your network running Windows XP, is that it makes your entire infrastructure vulnerable. It's a way in.  

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Small and Large Biz - Your IT Support Challenges are the Same

By Tom McDonald | Feb 13, 2014 3:25:00 PM

According to Gartner Research, a company that generates 1.5 million in annual revenue spends an average of $82,000 a year on IT support and technology (between three and eight percent). Although small businesses spend less than larger corporations, small and medium companies are concerned with the same primary issues as large corporations: The Cloud, Mobile Device Management, and Data Backup. 

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Why Your Small or Medium Business Should Get on the Cloud

By Tom McDonald | Oct 15, 2013 10:28:00 AM

Why You Should Get On The Cloud

A recent article by The Guardian (UK) states that the cloud industry is set to see a growth of around 30% soon. But many small and medium business owners are still struggling to make sense of the cloud and how it can benefit them. Here are some of the benefits when you migrate to the cloud:

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Six Steps to Better Data Backup and Quicker Recovery

By Tom McDonald | Oct 8, 2013 10:16:00 AM

When it comes to data backup and disaster recovery for small business - Think Quicker Recovery Time, Not Quicker Backup.  While incremental backups are much faster than executing a full-backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then each incremental backup tape. Having too many incremental backup tapes not only adds time to this restoration process, but it also increases the probability of not recovering all of your data. A tape could be lost, unintentionally skipped over, or contain corrupted data. Be sure to focus on optimizing the restore time to ensure faster data recovery. A quicker recovery time should be the main objective, not the need for a quicker backup process, although it is a nice benefit of moving to an image-based solution. 

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The End of XP Support and Embracing Windows 8 Pro

By Tom McDonald | Oct 1, 2013 11:56:00 AM

The end of XP Support and SP3 Office 2003 is April 8th, 2014. A few members of the NSI team recently attended a conference where a lot of discussion took place regarding XP and Windows 8 Pro.  You do not have to be a techie to be aware that moving to Windows 8 has received a lot of heated publicity, both for and against the operating system.  

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IT Support Provider's President Goes to Washington

By Tom McDonald | Sep 18, 2013 7:33:00 PM

Recently,  I spent a full day in Washington, D.C.  attending the sold out inaugural 2013 Datto Partner Conference.  The vibe was similar to the first VMware Partner conference I attend years ago. 

A keynote from CEO Austin McChord kicked off the event; he is completely unpolished, which is refreshing, as is the obvious fact that he is totally immersed in every detail of his business.  He rattles off facts, figures, and details.  Technical, business, and sales related data roll off his lips at a rapid-fire pace.  What did I learn? Here are some of the key things I took away from his talk:

  • Datto is exploding – 200+ employees; 112 of which were hired last year
  • Datto has 8000+ partners – wow!  Lots more Managed Service Providers (MSP) and IT Service Providers than I thought existed
  • The company is totally focused on the channel, particularly the MSP market
  • New MSP User Interface has been rolled out, making it easier for us to quickly setup and troubleshoot devices for our clients
  • Direct-2-Tech was introduced, this means when you escalate an issue, we go directly to the tech that can solve the problem – this is a great things for NSI, and NSI clients.
  • Tech support is 24/7/365, when clients need help, help is there.
  • Brand new software allows us to show our clients the incremental changes that are happening
  • HIPAA compliance  -  Datto is compliant and enables NSI to continue offering backup in regulated environments for clients needing this

The summary from Austin’s keynote for me was this – Datto gets it. They understand what we need to be the best possible ITsupport service provider to our clients.  Additionally, they enable us to offer enterprise class services to the smallest of businesses;  it is as simple as that.  Why that’s a big deal: 

According to the U.S. Census of 2010:

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Five Things You Should Do Right Now to Preserve IT Support Systems

By Tom McDonald | Sep 5, 2013 7:17:00 AM

Here at NSI, we do a lot of IT consulting for network support and computer services, including vmware projects, storage, and data backup and recovery solutions for small business.  Let's jump right into the five things you can do right away to improve your businesses IT environment - One: Backup Files Every Day - As catastrophic as data loss is, the number of businesses that still are not backing up their network is unbelievable. According to the Symantec Small to Medium Size Businesses (SMB) data, only 23% of SMBs are backing up their data on a daily basis and fewer than 50% are backing up data weekly. Any number of events can result in data loss, so the importance of frequently backing up your network cannot be overstated. 

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