URGENT SECURITY ALERT: Apple iPhone, iPad, Mac

By Tom McDonald | Feb 23, 2014 5:15:00 PM

AVOID public wifi until you have performed the latest iOS update. Protect yourself from potential security issues aimed at Apple Mac, iPhone, iPad.  NSI Senior Support Consultant explains: 

"There isn't much buzz about it yet as it is mostly only the hacker/security community that knows of this today, but there was a MAJOR security vulnerability that was just made public that affects almost all apple devices.

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Using Do Not Disturb on your iPhone - Only get the calls you want

By Tom McDonald | Jul 23, 2013 11:28:00 AM

Dear Apple:  I only want my iPhone to ring if it’s important.

Apple:  Your wish has been granted.  I bring you:  Do Not Disturb

Personally, I do not take a lot of naps, but if I were to partake in what many experts refer to as “the best thing for productivity, ever” and snooze for a brief period of time during the day, I would certainly want a very select few individuals to be able to reach me -  no matter what. 

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K-12 Replace or Maintain Computers? Challenges of Technology in the Classroom

By Tom McDonald | Jun 12, 2013 3:48:00 PM

Replace, or Upgrade and Maintain?  One of the issues we encounter when we help our K-12 clients is the assessment and determination of academic and administrative computing needs when it comes to evaluating their replacement cycle.  What criteria should be used to determine if PC’s need to be upgraded vs. replaced? 

NSI agrees with IT Services at Stanford when it comes to general rule of thumb guidelines for replacing aging computers for use in education:

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K-12 School Series: TOP FIVE Tips for Summer IT Prep

By Tom McDonald | May 17, 2013 11:44:00 AM

Complete IT Support from Connecticut based NSI, serving CT and the Northeast Government, Education, and Small Business sectors since 1985 – What are the TOP FIVE things your IT staff should do to prepare IT resources for the summer?

As Connecticut Schools plan for the Smarter Balanced assessment test scheduled to roll out and replace Connecticut’s Mastery Test, and the Academic Performance Test during the 2014-2015 school year, IT preparedness and resource evaluation are key components for many district’s summer schedule.

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Android Phones Lead in Returns; Hardware Faults. Latest from NSI CT

By Tom McDonald | Jun 27, 2011 12:06:00 PM


A new yearlong study conducted by WDS, has found that Android devices are more likely to develop hardware problems than other brands of smartphones. This hasn’t been a huge surprise as Android has made a name for itself by bringing affordable smartphones to the masses on each network. Being Android is an open platform and is free to use by anyone, it is the ideal OS for lesser known cell phone manufactures who are want to release their first entry level phone. The unfortunate part of this is that these no name phones are bringing down the overall quality rating for android, which is something RIM and Apple can control as they develop their own hardware. The study does note that name brand Android phones, like HTC, Samsung, or Motorola, have much less returns due to hardware failure.

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Apple's iPhone Security Fiasco

By Tom McDonald | Apr 21, 2011 1:51:00 PM

It was recently found that Apple has been tracking every iPhone user’s location with a secret hidden file. This came as a shock to most, as Apple has never mentioned this feature, which was most likely added in the iOS 4 update, and has caused quite a stir among privacy experts. This file tracks your location based on cell phone triangulation, which gives a general pinpoint of where you are at that time by locating the signal strength over 3 towers. What is even more alarming as there is currently no way to prevent apple from gathering your data, even with your GPS off, Apple can see where you were at any given time. To make matters worse, this file is unencrypted, meaning that anyone with a little bit of knowhow can pull up this data and check in on your activities.

Currently there is no word on why Apple added this feature to its mobile devices or what it planned on doing with the data, but the data is there assessable to anyone who can gain access to your iPhone or even a backup copy you make during syncing, as the data is transferred from the device to your computer. Current speculation has people wondering if this was even intentional, as both Android and Windows Mobile both track your location, but only the most recent one used. Apple might have been doing the same thing, but do to a bug/oversight it might not be deleting the past data like it should.

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LCD + e-ink can Apple pull it off?

By Tom McDonald | Apr 12, 2011 11:54:00 AM

The Pixel Qi, a screen that uses both LCD and e-ink technology, debuted about a year ago showing its ability to switch between its LCD for video and normal computing and then switch to an e-ink display when being used outside in direct light. This is not to be confused with Barnes and Noble’s Nook that uses 2 separate screens, one a LCD, the other e-ink to bridge the gap, this is just one screen and is able to switch between them both at will. What makes this interesting is Apple’s interest in the technology. Amazon has made a lot of money from eBook sales and Apple was looking for part of the market too, in which case it was able to position itself with the iPad as an eBook reader. The problem with this, which Amazon has been keen to point out, is that the iPad isn’t a real eBook reader and still suffers from problems like not being able to read outside in direct sunlight due to glare, along with lower battery life and the eye strain that comes from staring at a LCD screen.

Recently Apple filed for a patent that would have a translucent e-ink display that goes over the LCD screen in which it could switch the displays automatically as needed. This is an interesting development for Apple, as they are perfectionists at heart, and if they plan on using this technology in future tablets means that have will have to overcome certain tech limitations. These limitations come from trying to mix the two technologies which leaves the LCD with lower viewing angles and makes it look less robust and crisp compared to current LCDs, while on the other hand it also gives the e-ink screen a slight glare, most likely from the glass that covers the display itself. These problems seem minor, and for any other company they would be, but Apple has prided itself with the fact that it uses such crystal clear displays and noticeably lowering their quality might disappoint Apple fans who buy these products for this level of quality.

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