16 Questions you Must Ask Before Hiring an IT Support Provider or Network Admin

Hiring an IT Support Provider or Network Admin? If you are considering outsourcing, changing, and/or evaluating your company's network... download this free guide.

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Website Optimized for Mobile - Checklist

Did you know that by 2014 there will be more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC.

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How Your Business can Decrease IT Costs

According to Gartner Research, a company that generates 1.5 million in annual revenue spends an average of $82,000 a year on IT support and technology (between three and eight percent). Although small businesses spend less than larger corporations, small and medium companies are concerned with the same primary issues as large corporations: The Cloud, Mobile Device Management, and Data Backup.

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How are Business Owners Handling Mobile Devices in the Workplace

How are small businesses handling Mobile Devices? We know that business owners rely on their mobile technology more than ever, because we see these trends when we review the types of calls received by our Help Desk. When NSI TotalCare added its robust service offering designed specifically for Mobile Devices, it was in response to feedback and requests of our clients, who expressed a need for this kind of support.

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Benefits of Insight – Small and Medium Business IT Challenges

Contrary to what you may read, IT costs don’t necessarily have to skyrocket as your business grows. Small- and medium-sized businesses just have to be more cognizant of where their technology investments are going and what they’re truly getting as return on their investment.

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Virtual CIO, What is it?

NSI offers VCIO (Virtual Chief Information Officer) services on an ongoing basis to existing TotalCare Customers. Our customers find this extremely valuable, as most small businesses do not have full time IT Staff, and certainly do not employ a CIO. As a visitor to our website, we are offering this service to you, at no charge.

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Six Steps – Data Backup and Disaster Recovery for Small Business

When it comes to data backup and disaster recovery for small business - Think Quicker Recovery Time, Not Quicker Backup. While incremental backups are much faster than executing a full-backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then each incremental backup tape. Having too many incremental backup tapes not only adds time to this restoration process, but it also increases the probability of not recovering all of your data.

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Leading Causes of Downtime – Weathering the Storm

As an IT Support provider to small business, one of the most common trends we find among our customers is a true acceptance of how much downtime they experience on an ongoing basis.

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