If you’re researching IT support pricing, you’ve probably noticed most providers avoid giving real numbers.
We take a different approach.
We believe you should understand:
For most organizations we support, pricing falls between:
⚠️ If you’re looking for the cheapest IT support option, we’re likely not a fit—and that’s okay.
Our focus is long-term reliability, security, and business outcomes—not reactive, low-cost support.
One flat monthly fee covers everything your business and users need. No hourly billing, no hidden fees.
**Endpoint Security, BEC Protection, and Backup, independently assessed and certified by SPECTRA and their signature product SpectraCare (https://spectracyber.com/).
Each carries a $10,000 warranty — $30,000 in total coverage. If the certified service fails during a covered event, SPECTRA will refund you directly.
for fully managed IT and cybersecurity.
10 users = ~$2,250/month
This isn’t “IT support” – this is fully managed IT department
We separate ongoing support from project work to keep pricing predictable.
Before working with us, we’ll clearly outline any one-time costs so you can make an informed decision.
Not every business pays the same—and here’s why.
Before working with us, we’ll clearly outline any one-time costs so you can make an informed decision.
We ask all prospective clients to review the following, so our first conversation is productive and focused on your business:
Managed IT services for small to mid-sized businesses generally range from $100–$250 per user, per month, depending on your security requirements, infrastructure complexity, compliance needs, and level of support provided.
NSI’s Founders Shield Managed Service is priced at $225 per user, per month with no hourly billing or surprise invoices. For example, a 10-user company would typically pay around $2,250/month.
Our service includes:
No. Our pricing is fully predictable with one flat monthly fee per user. There are no hidden charges, surprise invoices, or hourly support billing.
Lower-cost providers often rely on reactive “break/fix” support models, offer limited cybersecurity protection, charge hourly fees, or lack strategic planning and 24/7 monitoring. While cheaper upfront, these models can lead to more downtime, higher risk, and greater long-term costs.
Most providers focus on fixing issues after they happen. NSI takes a proactive approach focused on:
Yes. Our managed service includes a full cybersecurity stack with:
We provide independently validated cybersecurity controls through SPECTRA. If a certified control fails, you receive direct financial compensation—up to $30,000 in cyber protection coverage.
Not necessarily. We may not be the right fit if:
Reactive IT models often lead to:
A proactive managed IT approach helps reduce risk, improve performance, and support long-term business growth.
We’ll review your environment, answer your questions, and give you a clear recommendation—even if we’re not the right fit.
