The Value of Data: How to Translate Data Into Valuable Insights

By Tom McDonald | Mar 22, 2022 1:28:59 PM

 

While 74% of businesses say they want to be data-driven, only 29% connect their analytics to action. Collecting data is one thing, but using it to create actionable insights is the only way to move forward with data-driven plans.

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Reasons Your IT Provider Should Include a vCIO

By Tom McDonald | Mar 22, 2022 1:12:52 PM

Commonly, the role ensuring IT and business alignment is a CIO. But for many SMBs, filling such a role is not feasible. That’s where a vCIO comes in. A Virtual Chief Information Officer, vCIO, has the important role of understanding how businesses can leverage IT and technologies and offer strategic IT guidance, planning, analysis, and management.

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Standard IT vs. Strategic IT

By Tom McDonald | Feb 17, 2022 2:24:54 PM

 

Most of us know the story of Apollo 13, the ill-fated mission in 1970 by NASA to land astronauts on the moon. In brief, what could go wrong did go wrong, resulting in the crew in space and the engineers on the ground performing miracles to get everyone safely back to earth. It can sometimes feel similar in a business IT department, i.e., dealing with problem after problem just to keep the show on the road.

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Expert Advice When Automating Processes with Tech

By Tom McDonald | Feb 17, 2022 2:13:23 PM

 

Automating processes is an excellent way to save employee time on repetitive or multi-step tasks and free up employees for higher-value work. It can also be a stepping stone to your company’s digital transformation.

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Is Your Company Allowing a Culture of Innovation? Find Out Here

By Tom McDonald | Feb 14, 2022 7:59:48 PM

Along with helping teams and the company overcome hard times, an innovation culture can also be a powerful tool to retain the top-tier employees, since they will feel they share in shaping the future of the organization. But, how do you know whether your company is allowing this type of culture? And, how can you help your team continue to cultivate innovation in your small or medium business throughout the years?

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Case Study: How NSI Allowed Access Rehab Clinics To Grow

By Tom McDonald | Jan 19, 2022 11:26:36 AM

 

Access Rehab Centers is the largest provider of therapy services in Western-Central Connecticut, offering a full spectrum of rehabilitation services under one roof ⁠— including occupational, speech, and aquatic therapy. 

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7 Signs You Should Switch IT Providers ASAP

By Tom McDonald | Jan 19, 2022 10:14:10 AM

 

The main benefit of trusting a managed services provider, or an MSP, is to lower your overall technology costs. However, when you are unable to justify the monthly spend for your MSP, you must act quickly to avoid sinking more costs in a relationship that may not be worth it. 

Take a look at the following seven signs you should switch IT providers as soon as possible.

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4 Ways to improve business operations and outcomes with IT

By Tom McDonald | Dec 15, 2021 6:00:12 PM

You don’t need to be in the IT industry to know that technology is essential to every aspect of business. We all get it – IT is important. The problem is that discussions about IT focus too much on technology and all its bells and whistles. It’s time to change that focus.

In this blog, we are going to focus on something different (and more important): business operations and outcomes.

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Are you working harder or smarter? Find out here!

By Tom McDonald | Dec 15, 2021 5:29:19 PM

"Work smarter, not harder" is a phrase that often gets a bad rap. After all, it often conjures up images like that of Homer Simpson using a toy bird to type for him. Putting nuclear meltdown-causing Homer Simpson to one side, most of us could find ways to work smarter.

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Profitable Technology Projects: 5 Best Practices for Connecticut SMBs

By Tom McDonald | Nov 19, 2021 4:11:40 PM

 

After seeing other companies implement technology projects that have revolutionized business, leaders may realize that incorporating tech into operations has great potential to become profitable. One study that reviewed years of data from more than 400 global companies found that IT investments that enable sales are more likely to increase business profitability than those that help reduce business costs. 

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