Data loss and IT support - Don't drop the baton.

By Tom McDonald | Aug 28, 2013 12:38:00 PM

The Atlantic hurricane season is upon us.  Everyone has their fingers crossed, hoping to avoid nature's wrath.  It seems we have gone too many years with unusual weather events that challenge us as citizens, homeowners, employees, and business owners. Running an IT Support company that provides network and computer services to small businesses means we see the worst of it when a disaster strikes.  CIO's and business owners with blank expressions as water levels rise and winds howl.  Will the servers be ok?  Did I remember to do the backup? Can we withstand another four day power outage?   Here is what the experts are reporting when it comes to data loss: 

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Confessions of a Small Business Owner: "I have no data backup"

By Tom McDonald | Aug 10, 2013 8:45:00 AM

Dear Small Business Owner, 

You are not alone.  According to Symantec SMB, 50% of small and medium businesses have no backup or disaster recovery plan in place.  41% of those surveyed, stated they haven't given much thought to implementing a disaster recovery or business continuity plan. 

Statistics like these are impressive, aren't they?  Unfortunately, they don't actually help you solve the problem of not having a data backup plan, and they may even support the idea of NOT getting one.  Let's take a look at some questions that will help us decide if you even need a better, or beginning backup plan.  

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Leading Causes of Downtime

By Tom McDonald | Aug 2, 2013 11:16:00 AM

As an IT Support provider to small business, one of the most common trends we find among our customers is a true acceptance of how much downtime they experience on an ongoing basis.  To me, "downtime" is a word that has two extreme and opposite meanings:  

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NSI's Top Rated IT Support - Improve your image.

By Tom McDonald | Apr 30, 2013 11:04:00 AM

NSI’s Top Rated IT Support can improve your image.

Boost your image, improve reliability, and give them something to talk about by choosing Image-based Backup for your business.  NSI is a premier provider of IT Support to small business, government, education, and enterprise corporations throughout New England.  We are primarily “business casual”, but that is not the kind of image I’m talking about.  

There is another kind of image that can really boost your reputation:  The Image-based Backup. Image-based Backup kicks butt.  This solution will make you almost invincible when it comes to your data – you will achieve rock star status.

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How this IT Support Co solves Forbes list 5 Small-Business Problems

By Tom McDonald | Mar 6, 2013 3:11:00 PM

Forbes.com recently published a list of Tech Solutions for 5 Common Small-Business Problems.  Well, NSI is a small business, and we have problems just like anyone else.  Sure, we provide IT Support to thousands of businesses throughout New England, but technology is a broad term and we are consumers of tech, just like you.

The Forbes list focuses on five areas of concern for small business owners:
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