IT Support Hartford, CT

Business technology solutions that deliver productivity and security for your livelihood

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Your partner for business IT solutions since 1985

As part of New England's Knowledge Corridor, Hartford has become the hub of a strong education and innovation ecosystem. This environment fosters collaboration among businesses and institutions, which, in turn, creates a need for fast, stable technologies. For many organizations, keeping up with these technologies presents a real challenge.

If you're in need of IT support in Hartford, you can rely on our solutions to solve your productivity, communication, and security problems. And the best way to start is by reaching out — our local team is standing by to answer your questions and clarify your options.

A Hartford success story

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Your technology, well managed

Seeing our clients prosper is something all of us at NSI are passionate about. With our IT support, your Hartford business or nonprofit will have an expert partner focused on your growth and measuring success by your outcomes.

Whether you need a local, Connecticut-based outsourced IT team or guidance on a specific technology, you'll have the complexities simplified into a single solution, jargon-free and customized to you. You’ll know exactly what you’re paying for and how it contributes to your success and security.

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IT Support Hartford

Who we help

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Business owners and executives

Leaders need to focus on strategy, and IT distractions are not a good use of time. Our TotalCare IT support plans are comprehensive and flat-rate: everything's included and unlimited. They ensure system stability and end-user satisfaction, so your operations can stay at full capacity and your teams stay productive.

“We developed our long-term strategic plans with NSI. What we have is a real partnership. They're always accessible and have skilled and passionate professionals dedicated to service. If you're a growing organization, I recommend NSI.”
John P. ─ Chief of Staff, TSTT
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Office managers

IT issues can make things harder instead of easier. Luckily, we're experts so you don’t have to be! You'll get answers in plain English and a clear solution to each problem that's slowing you down. Then, we'll be there to prevent problems 24/7 so you can just focus on getting things done.

“NSI has supported us through many IT transitions: the cloud, a new phone system, and staff training. They've helped us improve our cybersecurity and become more efficient. They love what they do, and it is visible in the quality of work they provide.”
Sherri B. ─ Operations Director, Naugatuck YMCA
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IT managers

Business IT can overwhelm even the most skilled people. Our co-managed plans fill gaps in your capacity, from handling daily user requests to implementing new technologies and training. Rely on us for 24/7 monitoring, project support, vacation coverage, or any issue your team doesn’t have time or the expertise to resolve.

“NSI is ideal for SMBs with limited in-house IT. They ensure projects are completed on time, their help desk is exceptional, and their continuous improvement is great. They exceeded our expectations.”
Jason M. ─ Director of IT, Boys and Girls Village

How can our business technology services help you?

NSI exists to help you succeed.

We’re in our fifth decade because we apply technologies that help our clients earn more money and reduce risk. Your IT will be designed only to increase its effectiveness and deliver value. You’ll never pay for something you don’t need.

We anticipate your needs.

Your dedicated NSI tech will learn everything about how IT impacts your operations. They’ll run assessments and create your strategic IT plan. This proactive approach means you’ll have experts who know how to prevent problems before they slow you down.

Your plan will be truly comprehensive.

Your TotalCare IT plan will include everything: 24/7 monitoring, help desk support, project development, backups, cybersecurity, vendor management, consulting, training, and more. Services are unlimited and covered by your fixed monthly fee.

IT Support Connecticut

NSI by the numbers

Founded in
Naugatuck, CT
1985
Average
client tenure
24.8 years
Clients actively
supported
100 +
Median
employee tenure
13.4 years
Call
response time
60 seconds

Deployment Plan

For expert IT support, Hartford-area businesses and nonprofits have an easy option.

Step1
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Contact

Talk with our team to explain your situation and clarify your options.

Step2
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Assessment

Receive your customized proposal and action plan.

Step3
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Solution

Watch while our experts start solving your technology issues.

Success Stories

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Helpful tech resources for the Hartford area

ISPs: Find the right balance of cost vs. speed + stability in Hartford

Hartford's internet infrastructure is in transition, with both state and private-industry initiatives set to expand access to broadband. The providers are many and the options are confusing, but you can turn to us for help.

We've been experts in the internet since its very beginning! We’ll simplify your options for internet technologies, plans, and pricing, so you can choose the one that fits your specific needs and budget.

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Electricity: Find the Hartford provider that saves you the most

Taking advantage of Hartford's deregulated and competitive power utility market can save you money. But navigating the options has become more and more difficult with each new electricity supplier.

With decades of helping Connecticut businesses with their technology needs, we understand the electricity utility market well and will help you find the most reliable and cost-effective provider.

E-waste recycling in Hartford

Our region’s emphasis on environmental sustainability has made individuals and organisations increasingly aware of the proper disposal of their electronics. You have several options for e-waste recycling programs in Hartford, where you can repurpose your computers, tablets, hard drives, servers, and other devices.

We’ll be happy to guide you through their services, locations, and any specific requirements for drop-off or collection.

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Office openings, upgrades, and relocations in Hartford and around Connecticut

A new office means an opportunity to install infrastructure that not only supports your productivity but keeps supporting it far into the future. We've been helping organizations set up high-performing and future-proof IT environments around Connecticut for decades. Give us a call to describe your goals, and we'll clarify your options.

IT vendor management for Hartford SMBs and nonprofits

Like many small and midsize organizations, you probably feel you're at a disadvantage when dealing with IT vendors. We're here to help: We specialize in the technologies they provide and know its possibilities, limits, and jargon. We can communicate on your behalf and advocate for your best interests, ensuring vendors deliver the best services at the best prices.

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Frequently asked questions

Where does NSI provide services? Does NSI provide remote service?

Our offices are in Naugatuck, and our technical teams work in the field on a daily basis in Waterbury, Hartford, New Haven, Bridgeport, Danbury, and throughout Connecticut.

We also offer remote services, and most issues can be resolved this way in the least amount of time. Existing clients can log in to our Client Portal, and existing or new clients can message us here, email us at sales@nsiserv.com, or call 203-723-4431.

Our IT support in Hartford can support a wide range of devices and systems, including servers, desktops, laptops, tablets, smartphones, switches, routers, firewalls, Microsoft 365 services, and operating systems from either Microsoft or Apple.
Yes, we have an expert help desk and in most cases, IT problems can be solved remotely without an on-site visit by your dedicated NSI technical consultant. We have an emergency call line that’s open 24 hours a day, 365 days a year. Call us anytime.
No, all of our technicians are NSI employees. We train together, and client satisfaction is a shared responsibility. This approach helps our team get a deep understanding of our clients’ needs, goals, and challenges.
We specialize in providing business IT support to small and midsize organizations. Each service plan is designed for a specific range of users. Most plans are for between 10 and 100 users, but they can be scaled up or down to accommodate any size business. Larger organizations may want to take advantage of our project consulting and staff augmentation services.

New England Systems, Inc. was founded in 1985 in Naugatuck and has been providing productivity and security solutions for Connecticut businesses ever since. It is still a family run business, and many of our clients have been with us for decades.

We actively serve over 100 local businesses in nearly every industry as well as nonprofit organizations.

Despite starting out 40+ years ago, our team of young specialists stays current on every new development in business IT, ensuring our clients can always deploy the most efficient and secure tools to run their operations. Learn more here.

Expert IT support Hartford businesses and nonprofits have relied on since 1985

Your partners at NSI are waiting.