Should Your Small Business Block Certain Websites From Employees?

By Tom McDonald | Aug 16, 2016 10:33:55 AM

How much time do your employees waste surfing the web? Workstations have become an essential tool in the workplace and while computers promote new levels of productivity, they also can be a source of endless distraction for employees. While workers need to use computers to enter data, generate reports, create invoices, and for a host of other functions, employees also use their workstations for online shopping, checking their personal email and looking at Facebook. With the benefits of internet access, there is also the downside of employees wasting company time online. Your challenge is to find the best way to police employee web access without undermining productivity.

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7 Small Business Technology Projects to Consider to Improve Operations

By Tom McDonald | Aug 11, 2016 7:30:00 AM

One of the advantages of being a small business is the ability to rapidly adapt to changing market conditions. Unlike lumbering corporations, small businesses can be more nimble in their business practices, which makes it easier to assess and try new things. That’s why small- to medium-sized businesses (SMBs) tend to be early adopters of emerging technology.

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7 IT Resources Every CT Business Owner Should Bookmark

By Tom McDonald | Nov 11, 2015 1:30:00 PM
Most business owners are too immersed in running their day-to-day business and dealing with immediate priorities to think about what might happen if something goes wrong with the computing environment. If their computer networks are up and humming they usually don’t worry about what might happen, especially if they have someone on staff to manage IT. However, it’s best to be ready in case of disaster. Read More >

Are You Ready for Mobile Users?

By Tom McDonald | Sep 13, 2013 10:29:00 AM

Are you reading this on your smartphone or tablet?  One thing that I know for certain is that I view a majority of emails, blog posts, and reports on my smartphone.  The amount that I do this surprises me, as I once believed the screen was too small and the notion of conducting business on, well, a display the equivalent of a business card seemed impossible.  It's not.  I do it every day, and I'm sure you do, too. 

Did you know that by 2014 there will be more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC. If you thought you had time to make the switch closer to 2014, you may want to reconsider in light of new research. A recent study revealed that around 40% of prospects move on to a competitor if they have a poor mobile experience. How prepared is your business for this change? Well, if you are just starting out, the following checklist will help. 

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Data loss and IT support - Don't drop the baton.

By Tom McDonald | Aug 28, 2013 12:38:00 PM

The Atlantic hurricane season is upon us.  Everyone has their fingers crossed, hoping to avoid nature's wrath.  It seems we have gone too many years with unusual weather events that challenge us as citizens, homeowners, employees, and business owners. Running an IT Support company that provides network and computer services to small businesses means we see the worst of it when a disaster strikes.  CIO's and business owners with blank expressions as water levels rise and winds howl.  Will the servers be ok?  Did I remember to do the backup? Can we withstand another four day power outage?   Here is what the experts are reporting when it comes to data loss: 

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