| TECHNOLOGY SERVICE NEWS | ||
| NSI Put To The Test | ||
| TotalCare Responds to Fake Network Crash | ||
| During the early morning hours of March 30th Michael
Gagnon, Network Administrator for the Connecticut Carpenters Benefit Funds in Hamden wanted to have a little fun. “I like to play with him a little bit,” Gagnon said about Brandon Aylesworth, Senior Support Engineer for NSI TotalCare. “But it was also kind of a test.”
“I knew they were picking up on some smaller things that were going on, but this would have been a big catastrophe.” Around 6 a.m. the Network Administrator brought his network down to replace a switch and some battery packs. “I was going to tell Brandon in an email later in the day, but he beat me to it.” An email came from NSI after the ‘grace period’ that follows every incident (to avoid reacting to every hiccup): -------------------------------------------------------------------------------------------------------------- From: Brandon Aylesworth [mailto:BrandonA@nsiserv.com] Sent: Friday, March 30, 2007 7:42 AM To: Michael Gagnon Cc: Shailen Patel Subject: Internet down Michael, Showing firewall went down and back up again around 6am, as well as an intermittent loss in communication with the servers. All appears ok now; I can connect to servers as well as firewall. Brandon -------------------------------------------------------------------------------------------------------------- Gagnon’s reaction came straight from George Orwell’s classic novel 1984. “Big Brother’s watching,” he said. It’s exactly what the Connecticut Carpenters Benefit Funds had hoped for when signing up for NSI TotalCare, which according to Gagnon is one simple thing, “It’s peace of mind.” |
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