| TECHNOLOGY SERVICE NEWS |
| Lesson for Educators in Maine Service is not Rocket Science! |
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Maintaining and trouble-shooting more than 500-laptops is a demanding job, just ask Jerry Cross, the computer technician at Brunswick Junior High School in Brunswick, Maine. "In the past I have spent a lot of time on the phone," Cross said about getting OEM warranty support for hardware problems. "They ask basic things like ‘have you plugged it in?' when I would rather cut to the chase." NSI helps him do exactly that. "NSI saves me a lot of time by coming around and picking things up," Cross said. "I don't have to spend two hours boxing up a half dozen laptops for shipment. I just write a note for NSI and I don't have to call the manufacturer." Cross also appreciates the one-on-one contact with NSI technicians and their familiarity with his issues. "To me it's not rocket science, not a hugely sophisticated service, but it really makes me more productive. It allows me to spend my time dealing with the more important issues." Traditional service at its best. To find out how to arrange for NSI's pick-up service call 800-634-8633. Maine callers use extension 402 or click here to email. All others please use extension 105 or click here to email. |
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800-634-8633