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| This is a service to remotely manage desktop support - saving time, money and resources while improving the efficiency of your company. |
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- 24 x 7 help desk
- Trained professional staff
- Single point of contact
- Real time ticketing system
- Remote control – web and LAN based
- End-user portal
- Standard application support
- Multi vendor support
- Break/Fix support – same day/next day
- Data migration support
- Warranty and post warranty support
- Web chat
- Web based centralized reporting
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- Total support – comprehensive, professional, and customer oriented support to meet all your desktop IT needs
- Cost savings – decrease downtime and increase productivity at a predictable monthly cost with high ROI
- Increase end user satisfaction
- Increased speed for return to service
- Increased visibility into helpdesk activities
- Complete accountability
- Reduced internal support cost, allow IT staff to focus on business
- Increase PC lifespan
- Customized technology plan, reviewed quarterly
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| For more information, contact NSI at 800-634-8633, ext. 133 or click here to email us. |
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